Founding program
Program terms
Draft for founding launch
Operator
Tajnex is a product of SyMoti Capital Inc., Canada. Any accepted founding engagement will identify the contracting parties and governing terms in the signed customer agreement.
Application and acceptance
Submitting the form requests consideration for the founding program; it does not create a customer contract. Participation begins only after both parties approve a written order or founding-customer agreement.
What is included
The selected Tajnex plan and separately purchased founding implementation are documented in the customer agreement. Founding implementation starts at US$199 for a clean single-location setup and can include agreed configuration and shared-core workflow adjustments. Multi-location implementation starts at US$699. Large migrations, exclusive one-off products, new third-party integrations, bespoke development, provider fees, hardware, and payment-processing charges are scoped separately.
Demo access
A qualified applicant may receive an isolated seven-day sample workspace. Demo credentials are personal to the recipient. The workspace becomes read-only when it expires and may be removed after the retention period described in the privacy notice.
Implementation milestones and acceptance
Before implementation begins, Tajnex and the customer approve a written scope, evidence-based payment milestones, customer responsibilities, and an acceptance test for the agreed core workflow. Subscription billing begins only after the accepted workspace goes live.
Founding go-live guarantee
If Tajnex cannot deliver the agreed core workflow and acceptance criteria within the written implementation scope, the customer may choose additional implementation time at no charge or a refund of the undelivered implementation portion.
Subscription, cancellation, and data export
Founding subscriptions are month-to-month and the agreed subscription price is locked for the first twelve months. While an account is active, an authorized organization owner or system administrator can create an AES-encrypted, one-time organization export on demand without opening a support ticket. The export contains CSV files, a structured JSON package, and a manifest covering customer-controlled organization, location, staff, customer, product, service, inventory, order, POS sale, report-source, and enabled refill-workflow data. The archive password is chosen by the administrator and is not retained by Tajnex. The final agreement documents cancellation timing, the final export request, delivery, account closure, and legally required retention. Cancellation does not remove fees already earned for accepted implementation work or service already provided.
Export exclusions and safeguards
Organization exports do not include full payment-card details, provider credentials or tokens, passwords, API keys, authentication secrets, internal security or fraud-detection information, another organization's information, third-party data that cannot legally be redistributed, records already deleted under the retention policy, or Tajnex's aggregated or anonymized platform analytics. Export requests are tenant-scoped, rate-limited, recorded in a metadata-only audit history, and delivered with no-store browser controls; Tajnex does not retain the generated archive or its password.
Case study and reference consent
Tajnex may prepare a detailed internal implementation record. The customer's name, logo, quotations, operating data, results, or status as a reference customer will not be published or shared without separate written approval.
Acceptable use
Do not use a demo to process real payment-card details, unlawful content, regulated health information, or confidential production data. Attempts to bypass access controls, disrupt the service, or access another organization are prohibited.
Pricing and launch scope
Displayed prices are U.S.-dollar founding prices for the stated plans and starting implementation scopes. Final modules, data volumes, locations, taxes, milestones, billing dates, service levels, support, data location, cancellation, liability, and refund calculations will be confirmed in the customer agreement before payment.
These terms are a plain-language operational draft, not a substitute for the final customer agreement or legal review.