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Plain-language data notice

Privacy and data

Who operates Tajnex

Tajnex is a product of SyMoti Capital Inc., Canada. SyMoti Capital Inc. is responsible for the founding application and related personal information described in this notice.

What we collect

The founding-customer form collects your name, work email, business name and type, location count, current operating system, operational challenge, demo preference, and consent record. Short-lived hashed request identifiers are used to limit automated abuse.

How we use it

We use the information to assess founding-program fit, contact you about Tajnex, prepare an isolated demo when requested, and improve the product. We do not sell the list.

Retention and deletion

Rate-limit records are removed after 24 hours. Waitlist and consent records are retained while the founding conversation is active and then reviewed for deletion after 24 months without engagement. Demo business data is scheduled for deletion within 30 days after access ends unless a customer agreement requires a different period.

Your choices

You can decline demo access and optional marketing updates independently. If you request founding access, we may contact you about that request. You can unsubscribe from optional marketing through the link in each message, or request access, correction, or deletion by replying to any Tajnex email. Essential account or service communications may still be sent when required to provide a requested service.

Organization data portability

Authorized organization administrators can generate an AES-encrypted export of customer-controlled business data in CSV and JSON formats while the account is active. Export requests are tenant-scoped and audited. Tajnex does not retain the generated archive or the administrator's chosen password. Organization exports are separate from an individual's privacy-law access or correction request, which is handled under the applicable legal process and exemptions.

Case studies and references

Tajnex will not publish a customer's name, logo, quotations, operating data, results, or status as a reference customer without separate written approval. Declining case-study or reference participation does not change access to the purchased service.

Hosting and safeguards

The founding page and the application use separate protected data stores. Access is restricted by role, secrets are stored outside source code, backups are encrypted, and recovery is tested. Hosting providers may process data in the regions stated in the final customer agreement.